Aviation – Cost Awareness
and Quality Standards

New business models meant a massive challenge to established hub carriers throughout the past decade: first, low-cost carriers attracted price-sensitive clients, then new entrants from emerging regions joined in the fight for high-value long-haul travellers. To succeed in this environment, a carrier needs to reconcile cost-awareness and quality standards, and deploy a broad range of brands and operational units if needed.

Air Cargo – Flexibility
and Speed

Success in a cyclical industry like air cargo requires flexible responses to the requirements of supply chain partners, as well as strict cost management. Efficient and quick processes are critical success factors, as is the sensitive steering of service offerings, capacities, and margins. Partnerships and process integration support customer retention in a B2B environment.

Airport – Growth
and Profit Orientation

Governments in the Middle East and Asia have invested heavily – and will continue to do so – in their airport infrastructures to accommodate the expected air traffic growth in the years to come. European airports are already on the next stage of the life cycle, as they have been privatised and are refocussing on profitability. For the latter, optimisation of value-adding depth, system partnerships with airlines, and efficient utilisation of runway and terminal capacities are key.

Air Navigation – Supranational
Solutions and Restructuring

Primarily in Europe, air traffic control entities are in the middle of an historic move – from national authorities with sovereign activities towards international air navigation service providers. They need to handle supranational system solutions such as SESAR, as well as the fundamental restructuring requested by the European Union. In a couple of countries, sovereign control functions have already been separated from commercial services.